Your consistent ability to master your feelings, react wisely and see through your resistance in demanding situations can determine if you’ll climb the corporate ladder or go down the pecking order. As a success-oriented leader, you need a strong mix of emotional intelligence skills to enable you to make better decisions and boost interpersonal communication.
Module One: Getting Started
Emotional Intelligence (0:39)
Getting Started (1:26)
Module Two:What is Emotional Intelligence
What is Emotional Intelligence (7:26)
What is Emotional Intelligence Case Study (0:25)
Module Two: Review Questions
Module Three:Four Skills in Emotional Intelligence
Four Soft Skills in Emotional Intelligence (2:50)
Four Soft Skills in Emotional Intelligence Case Study (0:33)
Module Three: Review Questions
Module Four:Verbal Communication Skills
Verbal Communication Skills (3:42)
Verbal Communication Skills Case Study (0:24)
Module Four: Review Questions
Module Five:Non-Verbal Communication Skills
Non Verbal Communication Skills (2:06)
Non Verbal Communication Skills Case Study (0:18)
Module Five: Review Questions
Module Six:Social Management and Responsibility
Social Management and Responsibility (2:33)
Social Management and Responsibility Case Study (0:29)
Module Six: Review Questions
Module Seven:Tools to Regulate Your Emotions
Tools to Regulate Your Emotions (2:47)
Tools to Regulate Your Emotions Case Study (0:26)
Module Seven: Review Questions
Module Eight:Gaining Control
Gaining Control (3:41)
Gaining Control Case Study (0:27)
Module Eight: Review Questions
Module Nine:Business Practices (I)
Business Practices (I) (3:43)
Business Practices (I) Case Study (0:39)
Module Nine: Review Questions
Module Ten:Business Practices (II)
Business Practices (II) (2:50)
Business Practices (II) Case Study (0:30)
Module Ten: Review Questions
Module Eleven:Making an Impact
Making an Impact (4:34)
Making an Impact Case Study (0:24)
Module Eleven: Review Questions
Closing (0:20)
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Course Requirement: Stone River eLearning – Emotional Intelligence
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